Excellent service brilliant motor
Excellent service brilliant motor
Friendly efficient service as always
No problems, courtesy car provided Good friendly service and follow up phone call
Excellent customer service, booking car in was easy, kept up to date how service/MOT was goin with a video, Courtesy car based on a planned future car.
Couldn't fault any aspect of the service given.
Despite covid restrictions my experience was excellent.
Fabulous dealership. Staff are warm and friendly. Appointment availability very good with the usual dealership facilities (where available due to COVID restrictions)
Nicole and Sam on service are always courteous and helpful.
Assisted with getting the work covered under warranty
Liked the fact that video of health check was provided.
staff were helpful and friendly both at drop off and collection
Always helpful, professional and friendly
They did there upmost to make the experience as smooth as possible during these difficult Covid times
Everything went smoothly
Very friendly helpful staff
Quick, thorough and friendly.
The purchase experience is clearly explained from start to finish with a welcome personalised video and emails and texts to confirm how things are progressing before handover day.
Very satisfied. They kept us informed of progress and provided us with a loan car whilst we waited for tyres to be delivered. They were very helpful indeed.
Always great service.
My only slight complaint is that my car was not washed thoroughly and no valeting took place this service.
Sorted the fault with car in good manner.
Quick and efficient
Again, it was all about the attention to detail, customer care before and after sales. First class.
Service completed efficiently
Knowledgable and courteous team
The guy came picked up my mini and when service was done explained everything that had been done
Work completed quickly and efficiently. Reception very friendly and helpful
MOT completed great service
Excellent professional attention.
Easy and quick to book in, quick on service time and no issues at all after the service
It was swift and easy. No hassle at all.
Always reliable, knowledgeable, friendly service
Its always a friendly and welcoming experience when going to Lloyd Blackpool.
During these COVID times, not easy to venture out and be brave but felt safe and secure to move onto a new model with the advantages it presented.
Staff are great
All went well and friendly
Always get a reminder if somethings due and never have to wait too long for an appointment. Staff are friendly and welcoming and professional.
I've always found Mini to be good. As far as I'm aware all work has been done as it should be. I've always been happy with the work and the staff which is why I've always taken my car back to Mini when necessary.
Thorough & courteous service
Prompt service and everything explained.
Work completed within agreed time. Car returned cleaned to high standard.
This visit was for MOT. No problems at all. The car is on the new service plan so nothing to pay on collection.
Great staff who took care of my needs
I felt the need to bring the car back as it didn't 'feel right' (new tyres). The tyres and pressures were quickly checked and sorted out.
In the end my mini did not need a service since it was not due one!!! However the receptionist pointed this out and helped to assess when the next one was due with no fuss at all!! He was very professional and 'well versed'.....and kind.
Highly responsive to texts, emails and phone call