OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
146 ratings and 99 comments received in the last 90 days.
06 October 2023
Showroom is clean and welcoming. Would have given 5 but we were told 2 days before collection that we would have to pay an additional £1000 due to changes in the resale market. Could have collected earlier if we had known and avoided extra cost!
04 October 2023
Emily checked the car with us and showed us how everything worked
03 October 2023
I was kept informed on the progress of the car beuing built a d shipped. I had pedal modification fitted ande. was invited to trythe car out before my official pick up date. On pick up day Rossi came in on his day off, to go through all the car setup
01 October 2023
Very good customer service
29 September 2023
Everything was fine but a bit rushed at the end. Came back on a Sunday from a 2 week cruise to find handover was on the Wednesday so sorting out all the paperwork was a bit rushed.
29 September 2023
Served by Rosso, Well informed and provided a really good service Thank you
28 September 2023
Excellent service
24 September 2023
Rossi @ Lloyd mini was fantastic.
24 September 2023
All the staff at Lloyds Blackpool mini are wonderful. Helpful, friendly,patient and knowledgeable
09 October 2023
Collected the vehicle and performed the work without hassle.
08 October 2023
Quick & efficient
08 October 2023
Easy to make a reservation at my convenience, vehicle ready on time and very nicely valeted as well, great service from the team at Blackpool
07 October 2023
Got exactly what I was promised & with a smile.
06 October 2023
Staff very professional, helpful and friendly through process of booking the car in for service and during the wait for it to be done. Comfortable waiting area with drinks and snacks/newspapers available. Very good communication from the whole team
06 October 2023
Efficient-good timing. Car was cleaned inside and out
06 October 2023
The tecnition involved rectified the problem in a very short time as I was originally told it could take days
05 October 2023
Very good as always
29 September 2023
I first had a quote that the service would be £167ish but wasn't informed that the price was before VAT. I could have had the same service at my local garage for much less.
27 September 2023
Friendly, and family like service
08 October 2023
Everything was marvellous and I cannot thank Oliver enough.