OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
117 ratings and 84 comments received in the last 90 days.
04 June 2025
At every stage fully informed and very happy with the handover
23 May 2025
No issues
17 May 2025
Everything was explained to me. Nothing any trouble to answer. Well done Lloyds Mini Dealer in Blackpool.
23 April 2025
Felt like a valued customer throughout the whole process. Emily paid attention to our every request. She connected perfectly with us and demonstrates a keen, knowledgeable, natural efficient approach to the whole buying and selling experience.
03 April 2025
Communication, choice, met my needs in relation to the payments.
27 March 2025
Very efficient handover by Harvey
20 March 2025
Great service
11 June 2025
Didn't have to wait too long for the major service
11 June 2025
No issues, excellent customer service.
10 June 2025
The waiting time was not excessive and the customer lounge was a pleasant environment to be in.
07 June 2025
Good customer service and very attentive staff
06 June 2025
Great staff
06 June 2025
Job done on time. Car came back clean
06 June 2025
Everything dealt with professionally
04 June 2025
Kept informed
03 June 2025
Polite, friendly and very helpful service advisor. Kept up to date with progress.
02 June 2025
Great staff, friendly & no issues
07 June 2025
Because the car was lost in transit and no one could find it or keep us informed about what was happening