OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
156 ratings and 111 comments received in the last 90 days.
10 March 2025
Again Keane made the whole experience easy and enjoyable
09 March 2025
Great, Harvey was excellent. Kept me up to date, nothing was too much trouble and gave me a thorough hangover on collection day
08 March 2025
Emily was great. Everything went smoothly.
07 March 2025
.
25 February 2025
I am extremely disappointed with the service I received. I was unable to collect the car on the agreed date as not all the paperwork had been emailed through in time for me to sign. I cannot access personal emails during my working hours.
23 February 2025
There was a computer main office issue so my car was not ready on time. Everyone apologised and it wasn't the dealers staff fault.
23 February 2025
Really easy, not complicated at all, really quick process , minimal paperwork. Staff lovely
19 February 2025
Same as above
12 February 2025
Great team, friendly and efficient . Dan was excellent . Put together a great offer and got our car within a week
16 March 2025
Very good service
16 March 2025
Friendly staff, on this occasion did a price match with tyres, fist class job. always happy go help.
15 March 2025
The staff are helpful & really friendly, so I know I am in safe hands & feel any question concerning my car can be answered honestly.
15 March 2025
Everything was done easily and quickly.
14 March 2025
Thorough and informative
13 March 2025
All good ??
12 March 2025
Always happy to help
12 March 2025
helpful and easy to book
09 March 2025
Excellent service only two minor things - the car had a low tyre pressure warning that the service should have spotted also there are two trim fasteners missing in the engine bay
09 March 2025
Looked into my issue with CarPlay and sorted it without problems
12 March 2025
Very smooth experience staff were great