About Your Local MINI Retailer

OUR CUSTOMER REVIEWS.

SERVICE

5.0

NEW CAR SALES

5.0

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

New car sales
Service

144 ratings and 120 comments received in the last 90 days.

10 April 2026

Really enjoying the drive

10 April 2026

Kept in touch, returned calls promptly, nothing too much trouble!

05 April 2026

The whole team went completely above all expectations. The first mini jcw I ordered was damaged on delivery by the transport company. Mini Blackpool were able to order me another mini jcw and gave me a courtesy car until the new car was delivered.

03 April 2026

Felt very welcoming,was offered coffee on arrival,staff very attentive,and keane our representive talked us through the whole process,and was very proffesional in his job.

31 March 2026

Excellent service

30 March 2026

Megan was lovely. Polite knowledgeable and not too pushy. A pleasure to deal with her

30 March 2026

Keane was great and really helpful

28 March 2026

Dealt with Keane Whitehead who was very helpful and always responded quickly to any query

24 March 2026

We were looked after very well by Megan through out the process. from start to finish.

24 March 2026

Excellent service throughout.

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24 March 2026

Love it.

16 March 2026

No complaints.

13 March 2026

When we visited the showroom we were met by Harvey Shaw who talked us through various models but without any pressure. At handover he carefully explained the working of the car and set it up for us.

12 March 2026

Any queries about the process of buying the vehicle where always answered promptly and professionally

08 March 2026

From the minute I walked in to the show room I was made to feel comfortable and at ease we discussed several options of vehicles which were available either second hand or new. It worked out much better to buy new With the benefits offered

08 March 2026

Harvey Shaw and Emily gaskill were great to deal with all the way through very helpful couldn't ask for more .

08 March 2026

Very good service overall. The situation with keys for the new mini is less than satisfactory. One key is not acceptable. Also I the over use of 'Apps' to control functional aspects of the car is far too complex and the digital key is useless.

06 March 2026

Good overall experience , Megan was so helpful looking over all options available.

28 February 2026

Harvey and the rest of the Mini team were great. I could not have asked for better service. Everyone was very helpful and polite/friendly throughout my whole experience.

06 February 2026

mini sales exec, Megan Lee, extremely helpful - nothing was too much trouble. Any issue/query dealt with quickly and comprehensively.

30 January 2026

Harvy was very helpful, knowledgeable and easy to work with throughout the buying process. However I was most impressed with the service and help I received after buying the car -so I did not feel forgotten when struggling a little with the software

28 January 2026

Able to test drive for a day before purchase. Regular communication on delivery date and to explain requirements for purchase including private number plates.

26 January 2026

Car arrived very quickly. Process a smooth. Car as described. Megan Lewis in sales was very helpful and guided the whole process.

23 January 2026

Cameron was brilliant throughout the whole process

12 April 2026

Lovely staff and always feel very welcome.

11 April 2026

Staff welcoming and professional, service done at the arranged time.

06 April 2026

The service I received from start to finish was exceptional.

06 April 2026

Excellent service. Keane, the sales rep who helped me, listened to what I wanted..and made sure I got it. Good to find somewhere that doesn't treat you as invisible if you are a woman

05 April 2026

Good service, pleasant staff and promptl

05 April 2026

Waited in the showroom whilst my car was being sorted. Very comfortable, wi fi access and power source to enable me to use my laptop. Drinks provided too. ????

04 April 2026

Always great experience ..everyone super helpful. Found a couple of things needing attention following my most recent visit but Rob was very helpful & sorted it for me ..thank you

04 April 2026

Robert Wheatley is always helpful and will always try his best to complete any task

01 April 2026

Staff are always helpful and efficient. My needs were met.

01 April 2026

Always completely satisfied

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01 April 2026

The nail in my tyre was promptly dealt with for a reasonable price. My car was cleaned and valeted to a high standard without charge.

31 March 2026

Friendly staff, great service & clean car!

31 March 2026

My email From Mini advised the MOT was complimentary but I was then charged £54 which I felt was a little excessive

31 March 2026

every one was very polite and helpful

29 March 2026

Dropping car off I gave extremely clear details of the issue and when it occurred (can warm, around 40mph and 1500-2000 revs) this was not passed to technician and the car was not driven other than in and out of the workshop

25 March 2026

Quite good, not perfect.

25 March 2026

Always good

24 March 2026

The Blackpool mini centre are very helpful and informative. Their service is very good... my disappointment is with the product originally suppied and fitted to my car; the Giti tyres.

23 March 2026

Really well looked after.

23 March 2026

Always friendly and professional

23 March 2026

Always first class service matched by the professional attitude of the staff, and this is greatly appreciated, Thankyou

23 March 2026

Everyone I felt with was super helpful

23 March 2026

Dealt with efficiently

22 March 2026

Friendly helpful staff

21 March 2026

The reception and service staff were friendly, helpful and totally professional in every way. I chose to wait for my car and felt at ease. The report was thorough and informative.

18 March 2026

Always very professional at Lloyds BMW/Mini. Comfortable and friendly staff.

18 March 2026

Amazing service - Rob was lovely to deal with, wouldn't go anywhere else

18 March 2026

Always excellent service at Lloyds Blackpool

18 March 2026

Great customer service as always. Rob was really busy and on his own but we still got well looked after

16 March 2026

Pleasant staff and helpful

16 March 2026

flawless service in all respects

15 March 2026

Always a great service

14 March 2026

Kept well informed and local to me so easy

14 March 2026

Very accommodating and helpful.

13 March 2026

I was happy with the repair but was not contacted for 2 whole days to let me know when the car would be finished and returned. We were told the answer to this on day 2.

13 March 2026

Satisfied with the service however given 4* as I did ask at the desk for windscreen wipers to be replaced as they were making a noise. This wasn't carried out as when using them today, they are still making the same noise.

11 March 2026

As ever lovely friendly staff and very tasteful and comfortable environs amounting to exceptional customer service. Just a little concern these last two visits that waiting times seemed much longer? Also unable to get part off stuck parts shelf?

11 March 2026

good customer service

10 March 2026

I was advised that the mot and service would take about 90 minutes. On dropping off my car at 9.15 am I was told it would be ready early afternoon! ! Fortunately my husband had followed me down so we could go shopping but I could have had a long wait

09 March 2026

Very organised

08 March 2026

Efficient and friendly service

08 March 2026

Did the job very well and updated me throughout.

05 March 2026

Very satisfied,very efficient

03 March 2026

At best average and expensive

03 March 2026

Test was completed in a reasonable time, everyone was very friendly and helpful. Nice coffee and a tv to watch while waiting.

02 March 2026

Prompt and courteous service from Robert. Kept me informed all the way

02 March 2026

Great service as usual

01 March 2026

Very helpful staff. Good advice and information.

28 February 2026

Excellent service and communication

27 February 2026

Swifty nifty sorted in a jiffy.

25 February 2026

Friendly, knowledgable staff

25 February 2026

Service completed with no hassle.

25 February 2026

Not the usual service as dealt with a new service advisor who I thought was dismissive and rude to the customer in front of me and to myself when dealing with my straightforward questions.

24 February 2026

Great

19 February 2026

Great service and communication

19 February 2026

The driver who came to collect the car was wonderful

18 February 2026

Rob was very helpful in helping me get my car fixed.

17 February 2026

Great personality of the team

16 February 2026

Was very quick and easy to book my car in for its service. When I dropped it off, again this was a quick process. And everyone was really friendly.

15 February 2026

Everything was handled efficiently and quickly with excellent customer service

14 February 2026

Friendly helpful service staff. Git a lift to and from work and the BMW driver was lovely. Pleasant experience all round.

14 February 2026

I had arranged to have the check 'while you wait', and that's what happened. No hold up at all. Excellent service.

14 February 2026

No concerns or issues at all. Easy booking and completed in timescale advised. Love the hot chocolate.

13 February 2026

Robert great. We were a little late and he sorted out car for us to trial.

13 February 2026

Polite, helpful staff

09 February 2026

The staff were really friendly and helpful. Arranged a courtesy car for me when they realised the works would take some time. They kept me informed throughout

09 February 2026

Efficient

08 February 2026

Reception very helpful when spoke to in the week both gentleman very helpful and 100% at the job they do.

07 February 2026

Having brought my car for a very common fault I feel I have been overcharged. I have had to pay for diagnostics at £100 when really not required. I have heard of other dealer groups charging much less.

07 February 2026

Great

07 February 2026

Good service and not kept waiting

05 February 2026

Car booked in as a fault with the car. Dealt with swiftly in a timely manner.All staff extremely friendly and helpful.Very knowledgeable staff. Time spent with me explaining everything very clearly. Extremely happy with outcome.

04 February 2026

Friendly staff & refreshments available

03 February 2026

I was very satisfied with the service provided.

02 February 2026

I wouldn't take my car anywhere else, ALL the staff are so friendly and welcoming and I know and trust them with my car

02 February 2026

Excellent service in every way.

02 February 2026

The service was excellent - a warm welcome and the offer of a hot drink and biscuits - is always a good start.

01 February 2026

Great staff and extremely helpful.

31 January 2026

Because I've had since I've bought secondhand money from you ongoing issues with the battery, but you've always been gracious and took it and recharged it for me. Let's hope it doesn't happen again. Fingers crossed.

27 January 2026

Top service and good people

26 January 2026

Keane is great no push on sale but does the job so well. A guy to trust, very anuthenic and in today's world that's critical. That's why I purchased.,A great asset to mini.

26 January 2026

all good fast service

26 January 2026

They did a brake fluid change while I waited,very comfortable waiting area and really friendly staff.

25 January 2026

Helpful service advisor Robert Made it a good visit

23 January 2026

Polite, professional, quick with the work

23 January 2026

Have been satified with the service you provide. Its all done on trust as we cant see what has been done.

21 January 2026

Very friendly and professional. Work done on time, and vehicle cleaned before being returned.

21 January 2026

Robert was amazing. So tentative and a real asset.

21 January 2026

The dealer was friendly and efficient and dealt with my queries well

20 January 2026

Always great service from Lloyds

20 January 2026

No problems good help and service

19 January 2026

They were very good,they picked up the car and returned it .

19 January 2026

Excellent customer service and timely work completion

19 January 2026

Very good overall service. Never had an issue with Lloyds Blackpool. I think it's unfair to not offer some discount on new keys to existing customers. We have purchased x3 cars from Lloyds mini Blackpool but despite a request, no loyalty discount.

19 January 2026

On time ,friendly service

18 January 2026

I asked at the time if booking for 2 rear tyres to be replaced on my car and then the wheels swapped over so the new tyres were on the front of my car. I made this clear at the time of booking. It didn't happen.

PLEASE DON'T HESITATE TO GET IN TOUCH WITH US.

Our contact details

FIND Lloyd Blackpool.

Address

Whitehills Business Park, Lytham St. Annes Way, Blackpool, FY4 5PQ

Opening Hours

Mon–Fri:08:30 - 18:00
Sat:08:30 - 17:00
Sun:11:00 - 16:00

Phone

01253979351

Map

Areas served

Blackpool as well as surrounding areas including Fleetwood, Poulton-le-Fylde, Lytham St. Annes and Thornton-Cleveleys

View map

Address

Whitehills Business Park, Lytham St. Annes Way, Blackpool, FY4 5PQ

Opening Hours

Mon–Fri:07:30 - 18:00
Sat:08:30 - 13:00
Sun:CLOSED

Phone

01253979351

Map

Areas served

Blackpool as well as surrounding areas including Fleetwood, Poulton-le-Fylde, Lytham St. Annes and Thornton-Cleveleys

View map