OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
141 ratings and 92 comments received in the last 90 days.
27 July 2024
Staff very helpful and polite with great knowledge of models available.
07 July 2024
Kept informed of delivery and changes. Friendly staff.
02 July 2024
Not rushed Offered hospitality.
30 June 2024
Lovely cooperative staff, very friendly and helpful in every aspect.
27 June 2024
Rossi was very professional during the purchase back in February, keeping me informed of my cars progress and at the handover on 24 June 24
19 June 2024
Felt relax and not pushed
10 September 2024
Job completed satisfactory and on time
09 September 2024
Very satisfied
09 September 2024
All staff were very pleasant while I waited
09 September 2024
I've always received excellent service from them
09 September 2024
Comfortable surroundings, clear explanations, service personnel go beyond expectations.
09 September 2024
Service dept was good sorted my mini recall out very quickly and good customer service
09 September 2024
Ben, who dealt with me, was extremely helpful and my car was returned to me cleaned and valeted
08 September 2024
Always satisfied
08 September 2024
Mini were able to fit me in with very short notice, I appreciate this isn't always possible. I am very satisfied with the service given, very friendly staff, communication throughout was very helpful and explanations given are always detailed.
07 September 2024
Great
03 August 2024
We were looked after by Emily Gaskell and she was wonderful and I am sure is a great asset to the Mini team. Anything she said she was going to do she did and she kept us fully informed of everything and always in a friendly and professional manner.