OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
127 ratings and 97 comments received in the last 90 days.
30 January 2026
Harvy was very helpful, knowledgeable and easy to work with throughout the buying process. However I was most impressed with the service and help I received after buying the car -so I did not feel forgotten when struggling a little with the software
28 January 2026
Able to test drive for a day before purchase. Regular communication on delivery date and to explain requirements for purchase including private number plates.
26 January 2026
Car arrived very quickly. Process a smooth. Car as described. Megan Lewis in sales was very helpful and guided the whole process.
23 January 2026
Cameron was brilliant throughout the whole process
13 January 2026
My overall experience with MINI has been excellent from start to finish. The process was smooth, professional, and enjoyable, and I felt well supported throughout.
10 January 2026
Nothing was too much trouble and sales representative Keane Whitehead even came in on his day off to oversee the handover of the vehicle to us as he had dealt with the purchasing procedure from the start. You cant beat that for personal service!
25 December 2025
Excellent information and contact
21 December 2025
Megan was excellent. Very friendly and approachable. She made me context with my new Mini immediately.
20 December 2025
Completely satisfied with the help from Megan Lee. She kept us updated throughout the purchase & handover.
25 February 2026
Service completed with no hassle.
25 February 2026
Friendly, knowledgable staff
25 February 2026
Not the usual service as dealt with a new service advisor who I thought was dismissive and rude to the customer in front of me and to myself when dealing with my straightforward questions.
24 February 2026
Great
19 February 2026
Great service and communication
19 February 2026
The driver who came to collect the car was wonderful
18 February 2026
Rob was very helpful in helping me get my car fixed.
17 February 2026
Great personality of the team
16 February 2026
Was very quick and easy to book my car in for its service. When I dropped it off, again this was a quick process. And everyone was really friendly.
15 February 2026
Everything was handled efficiently and quickly with excellent customer service
FIND Lloyd Blackpool.
Address
- Whitehills Business Park, Lytham St. Annes Way, Blackpool, FY4 5PQ
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:08:30 - 17:00
- Sun:11:00 - 16:00
Phone
- 01253979351
Blackpool as well as surrounding areas including Fleetwood, Poulton-le-Fylde, Lytham St. Annes and Thornton-Cleveleys
Address
- Whitehills Business Park, Lytham St. Annes Way, Blackpool, FY4 5PQ
Opening Hours
- Mon–Fri:07:30 - 18:00
- Sat:08:30 - 13:00
- Sun:CLOSED
Phone
- 01253979351
Blackpool as well as surrounding areas including Fleetwood, Poulton-le-Fylde, Lytham St. Annes and Thornton-Cleveleys
06 February 2026
mini sales exec, Megan Lee, extremely helpful - nothing was too much trouble. Any issue/query dealt with quickly and comprehensively.