Our sales rating is 4.9
Our rating is based on 13 comments from 32 reviews.
View all sales reviews
5.0
5.0
Very accommodating and friendly dealership. Facilities of dealership are always clean and well presentable.
5.0
This is our family's sixth Mini that we've purchased from Lloyds. If the service and satisfaction wasn't good, we wouldn't keep coming back
4.5
There was no hard sell and I felt completely in control of my choices of style ad extras purchased
5.0
Very helpful and pleasant team always on hand to advise but never pushy
5.0
From the minute I walked into the showroom everyone I meet was really lovely, I never felt pressured and the staff were always attentive and very helpful. I was always offered a tea or coffee or even a cold drink.
5.0
Alison and the team were every bit professional and extremely friendly they know there stuff will tell friends and family
Response from Dealer
Many thanks for your comments about Alison and the MINI team, your recognition is of great value to us and awarding their friendliness and professionalism with top scores is fantastic.
I hope your new MINI One Countryman has also exceeded your expectations!
Best regards
Mark Powell, Dealer principal.
5.0
Always fantastic, always going back
Response from Dealer
Thank you for awarding us 5 Stars, your feedback is of great importance to us; we are also looking forward to having you back soon!
Enjoy your new MINI Cooper SD Countryman!
Kind regards
Mark Powell, Dealer Principal.
5.0
Response from Dealer
At Lloyd Blackpool we pride ourselves in the experience we offer you, it is great to hear you enjoyed visiting our Dealership and found the service provided by Peter exceptional.
Thank you for giving us the opportunity to find the right MINI First for you and for awarding us with 5 Stars.
Kind regards,
Mark Powell, Dealer Principal.
5.0
Response from Dealer
On behalf of Peter and the team at Lloyd Blackpool MINI, I would like to thank you for your loyalty to our dealership; I hope you and your wife find your third MINI as enjoyable as the first one!
Best regards,
Mark Powell, Dealer Principal.
5.0
Peter Stubbs was extremely helpful, kept me informed every step of the way
Response from Dealer
We are very fortunate to have amongst our team individuals like Peter, who is happy to go the extra mile to ensure your experience at Lloyd Blackpool MINI is compared to none!
Thank you for awarding us 5 Stars, I hope you are enjoying your new MINI Cooper SD Countryman.
Kind regards,
Mark Powell, Dealer Principal.
5.0
Response from Dealer
Thank you for awarding us 5 Stars, we are very pleased to hear you found your experience at Lloyd Blackpool MINI a very positive one.
I hope you enjoy your new MINI One Countryman
Best regards
Mark Powell, Dealer Principal.
5.0
Peter and Alison went to great lengths to sort out an insurance problem so that I didnt have to come back the next day. The insurers at RSA were not very helpfull till one who new their job sorted it
Response from Dealer
We are very fortunate to have amongst our team, individuals like Alison and Peter, who are happy to go the extra mile to ensure your experience at Lloyd MINI Blackpool is compared to none!
Thank you for awarding us 5 Stars, I hope you are enjoying your new MINI Cooper Clubman.
Kind regards,
Mark Powell, Dealer Principal.
4.5
There was no hard sell and I felt completely in control of my choices of style ad extras purchased
5.0
5.0
Very accommodating and friendly dealership. Facilities of dealership are always clean and well presentable.
5.0
This is our family's sixth Mini that we've purchased from Lloyds. If the service and satisfaction wasn't good, we wouldn't keep coming back
5.0
Very helpful and pleasant team always on hand to advise but never pushy
5.0
From the minute I walked into the showroom everyone I meet was really lovely, I never felt pressured and the staff were always attentive and very helpful. I was always offered a tea or coffee or even a cold drink.
5.0
Alison and the team were every bit professional and extremely friendly they know there stuff will tell friends and family
Response from Dealer
Many thanks for your comments about Alison and the MINI team, your recognition is of great value to us and awarding their friendliness and professionalism with top scores is fantastic.
I hope your new MINI One Countryman has also exceeded your expectations!
Best regards
Mark Powell, Dealer principal.
5.0
Always fantastic, always going back
Response from Dealer
Thank you for awarding us 5 Stars, your feedback is of great importance to us; we are also looking forward to having you back soon!
Enjoy your new MINI Cooper SD Countryman!
Kind regards
Mark Powell, Dealer Principal.
5.0
Response from Dealer
At Lloyd Blackpool we pride ourselves in the experience we offer you, it is great to hear you enjoyed visiting our Dealership and found the service provided by Peter exceptional.
Thank you for giving us the opportunity to find the right MINI First for you and for awarding us with 5 Stars.
Kind regards,
Mark Powell, Dealer Principal.
5.0
Response from Dealer
On behalf of Peter and the team at Lloyd Blackpool MINI, I would like to thank you for your loyalty to our dealership; I hope you and your wife find your third MINI as enjoyable as the first one!
Best regards,
Mark Powell, Dealer Principal.
5.0
Peter Stubbs was extremely helpful, kept me informed every step of the way
Response from Dealer
We are very fortunate to have amongst our team individuals like Peter, who is happy to go the extra mile to ensure your experience at Lloyd Blackpool MINI is compared to none!
Thank you for awarding us 5 Stars, I hope you are enjoying your new MINI Cooper SD Countryman.
Kind regards,
Mark Powell, Dealer Principal.
5.0
Response from Dealer
Thank you for awarding us 5 Stars, we are very pleased to hear you found your experience at Lloyd Blackpool MINI a very positive one.
I hope you enjoy your new MINI One Countryman
Best regards
Mark Powell, Dealer Principal.
5.0
Peter and Alison went to great lengths to sort out an insurance problem so that I didnt have to come back the next day. The insurers at RSA were not very helpfull till one who new their job sorted it
Response from Dealer
We are very fortunate to have amongst our team, individuals like Alison and Peter, who are happy to go the extra mile to ensure your experience at Lloyd MINI Blackpool is compared to none!
Thank you for awarding us 5 Stars, I hope you are enjoying your new MINI Cooper Clubman.
Kind regards,
Mark Powell, Dealer Principal.
Our service rating is 4.5
Our rating is based on 8 comments from 39 reviews.
View all service reviews
5.0
I felt when I had my BMW 1 series convertable via bowker preston that their level of service could not be surpassed, however lloyd's have suprised me, Everyone seems to take a pride in the vehicles, they look after and want to put their customers
5.0
Phil thexton was amazing to deal with. So helpful.
5.0
Due to a corrosion issue with the engine, the mini required a lot of work to be carried out. We really appreciate that Mini covered 100 of the cost of parts and 50 of the labour.
5.0
service dept is way above excellent, very very pleased
5.0
We have used the Blackpool dealership since 1987 and have never been let down.
Response from Dealer
Thank you for being our loyal customer for so many years, your feedback is of great importance to us and we value your custom greatly; we are hoping to continue to provide an excellent experience every time you visit us at Lloyd Blackpool MINI.
Kind regards
Mark Powell, Dealer Principal.
3.0
My car needed heater motor replacing February. Asked if first service could be completed at same time but key fob indicated this could not be carried out until March. Duly booked another appointment only to find out service was completed in Februar
Response from Dealer
I would like to offer an apology for the inconvenience you experienced on your last visit, our processes are regularly being assessed on our quest to provide excellent customer service and we will take your comments into consideration.
Our technicians were able to complete the repairs on your MINI as well as its first service in one visit on 13th February; however in order to replace your wheel arch a second visit was required.
Thank you for your feedback.
Mark Powell, Dealer Principal.
5.0
Response from Dealer
At Lloyd Blackpool we pride ourselves in the experience we offer you, thank you for your visit and for awarding us 5 Stars.
Best regards
Mark Powell, Dealer Principal.
5.0
The dealer is extremely good and was recommended to us.
Response from Dealer
It is great to hear that our customers are more than happy with the service they experience at Lloyd Blackpool and they also recommend us to their friends and family!
Thank you for awarding us with 5 Stars.
Kind regards
Mark Powell, Dealer Principal.
3.0
My car needed heater motor replacing February. Asked if first service could be completed at same time but key fob indicated this could not be carried out until March. Duly booked another appointment only to find out service was completed in Februar
Response from Dealer
I would like to offer an apology for the inconvenience you experienced on your last visit, our processes are regularly being assessed on our quest to provide excellent customer service and we will take your comments into consideration.
Our technicians were able to complete the repairs on your MINI as well as its first service in one visit on 13th February; however in order to replace your wheel arch a second visit was required.
Thank you for your feedback.
Mark Powell, Dealer Principal.
5.0
I felt when I had my BMW 1 series convertable via bowker preston that their level of service could not be surpassed, however lloyd's have suprised me, Everyone seems to take a pride in the vehicles, they look after and want to put their customers
5.0
Phil thexton was amazing to deal with. So helpful.
5.0
Due to a corrosion issue with the engine, the mini required a lot of work to be carried out. We really appreciate that Mini covered 100 of the cost of parts and 50 of the labour.
5.0
service dept is way above excellent, very very pleased
5.0
We have used the Blackpool dealership since 1987 and have never been let down.
Response from Dealer
Thank you for being our loyal customer for so many years, your feedback is of great importance to us and we value your custom greatly; we are hoping to continue to provide an excellent experience every time you visit us at Lloyd Blackpool MINI.
Kind regards
Mark Powell, Dealer Principal.
5.0
Response from Dealer
At Lloyd Blackpool we pride ourselves in the experience we offer you, thank you for your visit and for awarding us 5 Stars.
Best regards
Mark Powell, Dealer Principal.
5.0
The dealer is extremely good and was recommended to us.
Response from Dealer
It is great to hear that our customers are more than happy with the service they experience at Lloyd Blackpool and they also recommend us to their friends and family!
Thank you for awarding us with 5 Stars.
Kind regards
Mark Powell, Dealer Principal.