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Customer Reviews.

service

4.5

As per my previous reply

04 July 2018

sales

1

As stated above after sales is horrendous and I’m now left with a £30,000 brand new car with excess of 40 scratches that have been previously buffed out and a door that’s got touch up paint on aswell as the scratches wheel arches etc.

04 July 2018

service

5

Nothing is too much trouble for Sam Woolcock and is always done promptly

04 July 2018

service

5

No fuss, service completed in good time, car valeted (although they did miss the centre of the roof! No drama!), pleasant staff, great showroom and coffee. Thanks

03 July 2018

sales

5

excellent

29 June 2018

service

5

Excellent service from all the staff, Excellent customer service compared to previous experiences at other BMW franchises

25 June 2018

service

5

Simple no hassle

19 June 2018

service

5

Efficient friendly customer service. Service was quick and ready for collection as promised

19 June 2018

service

5

Communication is great and you always know you're in good hands.

15 June 2018

sales

5

Ash Fenton was really helpful, knew the specifications well and sourced the right colour i asked for, easy to deal with

09 June 2018

service

5

always good service

08 June 2018

service

5

nice members of staff esp the reception guy Sam

07 June 2018

service

5

Kept up to date and very professional service. Mini came back super clean. Lloyd Blackpool love my Mini :)

07 June 2018

sales

5

Jake was very easy to deal with and not at all pushy...

04 June 2018

service

5

Always great service and staff we can trust.

02 June 2018

service

5

Always friendly, helpful and efficient. Worth the 100 mile round trip that I do returning to them.

31 May 2018

sales

4

A great experience from start to finish. To be completely satisfied it would have to be perfect. Very few things in life are PERFECT.

30 May 2018

sales

5

Highly satisfied I also purchased some additional extras such as black front and rear light trim's and all weather floor mats all ready for me when I came to collect my brand new Mini Cooper.

29 May 2018

service

5

Service team helpful and friendly. Kept informed when car ready

29 May 2018

sales

5

Was made to feel a valued customer and was kept up to date with progress reports.

29 May 2018

service

5

Great experience & very friendly staff

28 May 2018

service

5

Problem solved and back on the road quickly

25 May 2018

service

4

Understanding staff, prompt service and explanations re work undertaken.

22 May 2018

service

4

My only gripe was the courtesy valet because all previous times it was faultless. This time it looked as if the cloth used to wipe the interior needed changing because it left smears. To be fair I have the piano black trim which shows dirty easily!

22 May 2018

sales

5

We needed several special features added to our car, this was taken care of very efficiently and without fuss.

22 May 2018

service

5

Efficient

22 May 2018

sales

5

By far the best car purchase experience we have ever had. It was so simple and straightforward. Jake Ashton listened to what we wanted both in respect of model, extras, price and delivered exactly what we wanted.

21 May 2018

sales

5

Looked after really well by the dealership from start to finish regular updates as to what was happening it was the third time I’d gone to them as they treated me so well

20 May 2018

service

5

The customer service is excellent.

17 May 2018

service

5

Sles assistant was very helpful and gave excellent service

17 May 2018

service

5

Service was done on Saturday so I didn’t lose work.

15 May 2018

service

5

It’s a great experience visiting Lloyd mini

15 May 2018

service

5

A great experience and the service guy we dealt with was great.

15 May 2018

service

5

The service was booked in easily, I waited for the car and it took less time than expected.

12 May 2018

service

5

Diagnosed/remedied problem & was kept updated throughout

11 May 2018

sales

5

Good modern environment. Friendly staff

10 May 2018

service

3.5

Reason on previous answer

10 May 2018

service

5

very satisfied, they looked after us right through the process

10 May 2018

service

5

Amazing

09 May 2018

service

4

Very satisfied but would rather have been given an appointment time than have to wait all day around till it was done

07 May 2018

service

5

It was quick and no problems ,offered drinks and biscuits

03 May 2018

service

5

The car was Mot promptly whilst I waited and the replacement tyre I needed was ordered for the next morning . With the new tyre fitted , the wheels were reconfigured to put the best matching tyres on the front as I had asked . Car washed & valeted .

02 May 2018

service

4

Had to chase up quote for alloy repair 3 times

02 May 2018

service

5

Very satisfied

27 April 2018

service

5

It was free

26 April 2018

service

5

Always sort any problems out we have.

25 April 2018

service

5

All excellent

23 April 2018

service

4

Staff attitude at the service counter. Polite and helpful.

23 April 2018

service

5

Taken in on time, serviced and MOT done well before my requested pick up time. Courtesy car offered and car returned cleaned and vacced.

20 April 2018

service

5

Job completed promptly